our policies

• All bookings, changes and cancellations are done online. We do not have a salon phone number and some of our stylists are independent contractors. Please e-mail if you need assistance.

• Cancellation policy, you may cancel with no charge up to 48 hours before appointment, late cancellations are subject to a 50% fee and no shows 100%

• We have a zero-tolerance policy for hatred of any kind, including but not limited to racism, homophobia, transphobia, misogyny, xenophobia, or ableism. If we identify any of this behaviour during your appointment, we will ask you to stop and/or ask you to leave the premises immediately. A refund will not be issued in these circumstances.

• Please note we are not open for weddings at this time